Terms & Conditions

Lek | لك – Terms & Conditions

Last Updated: [21/07/2026]

Welcome to Lek | لك (“Lek”, “we”, “us”, or “our”). By creating an account or using the Lek application, you agree to these Terms and Conditions.

1\. About Lek

Lek is an offers and loyalty rewards platform operating in Kuwait. Users can discover and claim promotional offers from participating vendors, redeem offers, earn loyalty points from eligible activities, and use accumulated points at participating partner merchants.

Eligible users may also access additional features such as a Digital Student Card and supported digital wallet integration.

2\. User Accounts

Users must provide accurate and current information when creating and maintaining an account. You are responsible for keeping your account and login credentials secure.

You must not create fake or duplicate accounts, impersonate another person, or allow unauthorized use of your account.

Certain features, offers, or benefits may only be available to verified or eligible users.

3\. Offers and Claims

Offers available on Lek are provided by participating vendors and may have specific conditions, including:

  • Validity and expiry dates;
  • Participating branches;
  • Minimum purchase requirements;
  • Usage or redemption limits;
  • Eligible products or services; and
  • Other conditions displayed with the offer.

Users should review the offer details before claiming or redeeming it.

Claiming an offer does not guarantee product or service availability. Offers must be redeemed within their applicable validity period.

4\. Offer Redemption

Claimed offers may be redeemed using a QR code or another verification method supported by Lek.

Users must not copy, manipulate, share, or misuse single-use redemption codes or attempt to redeem an offer more times than permitted.

Fraudulent, duplicate, expired, or unauthorized redemptions may be rejected or cancelled.

5\. Loyalty Points

Users may earn loyalty points after completing eligible activities, including successful and verified offer redemptions.

The number of points earned may vary depending on the offer, vendor, promotion, or other conditions displayed in the application.

Points may be adjusted or reversed if a transaction is cancelled or refunded, an offer redemption is invalid, points were credited by mistake, or fraudulent activity is identified.

6\. Using Loyalty Points

Eligible points may be redeemed at participating partner merchants according to the options available within Lek.

Loyalty points:

  • Are promotional rewards and are not cash or legal currency;
  • Cannot be withdrawn as cash;
  • Cannot be sold or transferred unless specifically permitted by Lek; and
  • Can only be used according to the applicable redemption rules.

Redemption may be subject to minimum balances, merchant participation, eligible purchases, and other conditions displayed in the application.

Points may have an expiry period where specified by Lek.

7\. Vendors and Partner Merchants

Participating vendors and merchants are responsible for their products, services, prices, offer availability, quality, refunds, returns, and fulfillment of valid offers.

Lek facilitates offers and loyalty rewards between users and participating merchants but does not independently provide products or services sold by third-party merchants.

8\. Digital Student Card

Eligible users may access a Digital Student Card containing information such as the student’s name, student ID, institution, and validity details.

Users must not modify, falsify, share, or misuse a Digital Student Card.

Where supported, users may add an eligible card to Apple Wallet or Google Wallet. Use of these third-party services is also subject to their respective terms.

9\. Location and Maps

With user permission, Lek may use location information to show nearby vendors, merchant locations, maps, and location-relevant results.

Users can control location permissions through their device settings. Disabling location access may limit some features.

10\. Prohibited Use

Users must not:

  • Commit fraud or manipulate offers or loyalty points;
  • Create duplicate accounts to obtain additional benefits;
  • Misuse QR codes or redemption processes;
  • Exploit bugs or technical errors;
  • Attempt unauthorized access to Lek systems; or
  • Use the Platform for unlawful purposes.

Lek may restrict or suspend accounts involved in fraudulent, abusive, or unauthorized activity.

11\. Account Deletion

Users may request account deletion through the application, where available, or by contacting Lek.

Deleting an account may result in the loss of unused points, saved or claimed offers, Digital Student Card access, and other account benefits.

12\. Changes and Availability

Lek may update offers, loyalty rules, participating merchants, features, or these Terms from time to time.

We aim to keep the Platform available and accurate but cannot guarantee uninterrupted service due to maintenance, technical issues, or circumstances beyond our reasonable control.

13\. Governing Law

These Terms are governed by the applicable laws of the State of Kuwait. Any disputes shall be subject to the jurisdiction of the competent courts of Kuwait, subject to applicable consumer protection laws.

14\. Contact Us

For questions or support:

Platform: Lek | لك

Company: Lekcard

Email: lekcardkw@gmail.com

Phone: +96555558208

Address: Kuwait