This Privacy Policy explains how Lek | لك (“Lek,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when users access or use the Lek mobile application and related services.
By using Lek, you acknowledge the practices described in this Privacy Policy.
Depending on how you use Lek, we may collect the following information:
For users eligible for a Digital Student Card, we may process information such as:
We may collect information relating to:
With your permission, we may process your approximate or precise location to provide location-based features such as nearby vendors, merchant locations, maps, and relevant search results.
We may automatically collect certain technical information, including device type, operating system, app version, IP address, device or application identifiers, crash information, and security or diagnostic logs.
We may use your information to:
Lek maintains records of loyalty-point activities and offer redemptions to calculate point balances, verify transactions, display transaction history, resolve disputes, prevent fraud, and correct technical or administrative errors.
When you redeem an offer or use loyalty points with a participating merchant, we may share the information reasonably necessary for that merchant to verify and complete the transaction.
If you grant location permission, Lek may use your location to:
You can control or disable location permissions through your device settings. Some location-based features may not function properly if location access is disabled.
For eligible users, Lek may process student information necessary to issue, display, verify, and manage a Digital Student Card.
Student information may be provided or verified by an educational institution or other authorized source.
Where supported, users may add their Digital Student Card to services such as Apple Wallet or Google Wallet. Information required for this functionality may be processed by the applicable wallet provider according to its own privacy policy.
We may share limited personal information where necessary with:
We do not sell users’ personal information, loyalty transaction history, student information, or precise location information to third parties for monetary consideration.
Lek may send notifications relating to:
Where permitted, we may also send promotional communications. Users can manage applicable notification permissions through their device or application settings.
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
These measures may include secure infrastructure, encryption, access controls, authentication, monitoring, and other appropriate security practices.
However, no electronic system or method of data transmission can guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.
Users may request deletion of their Lek account through the functionality available within the application or by contacting us.
Following a valid deletion request, eligible personal information will be deleted or anonymized, except where retention is reasonably necessary or legally required for transaction records, fraud prevention, security, dispute resolution, or regulatory compliance.
Deleting an account may result in the loss of unused loyalty points, saved or claimed offers, Digital Student Card access, transaction history, and other account-related benefits.
As Lek may provide services related to students, some users may be minors.
Where required by applicable law, appropriate consent or authorization from a parent, legal guardian, educational institution, or other authorized party must be obtained before personal information relating to a minor is collected or processed.
We take reasonable measures to protect personal information relating to minors in accordance with applicable legal requirements.
Subject to applicable law, users may request to:
We may need to verify your identity before processing certain privacy requests.
Lek may integrate with third-party services such as mapping services, digital wallets, analytics, notification services, and other technology providers.
These third parties may process certain information according to their own terms and privacy policies. We encourage users to review the privacy practices of any third-party services they choose to use.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated Privacy Policy will include a revised Last Updated date. Where appropriate or legally required, users may be notified of material changes through the application or other available communication methods.
This Privacy Policy is governed by the applicable laws and regulations of the State of Kuwait.
If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Platform: Lek | لك
Company: Lek | لك
Email: lekcardkw@gmail.com
Phone: +96555558208
Address: Kuwait